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PAST NEWSLETTERS

Explore the past editions of Operator.
Is your point of view the product?

May 20, 2025

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8 min read

Is your point of view the product?

Why operator points of view are at the core of what membership truly is.

Big ideas and hard questions.

May 13, 2025

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5 min read

Big ideas and hard questions.

The principles that set your community apart from the crowd.

Are you selling features or outcomes?

May 6, 2025

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6 min read

Are you selling features or outcomes?

Learn how to craft a compelling membership pitch that resonates and drives real value for your audience.

Are you caught in the complex mess of membership?

Apr 29, 2025

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8 min read

Are you caught in the complex mess of membership?

Unraveling the power of purpose in membership

Notes on staying the course.

Apr 22, 2025

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6 min read

Notes on staying the course.

Why building emotional equity is key to creating resilient, purpose-driven communities that endure.

Do your members cancel or drift away?

Apr 15, 2025

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7 min read

Do your members cancel or drift away?

The silent threat of member drift

How market turbulence affects your membership

Apr 8, 2025

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5 min read

How market turbulence affects your membership

The strategic playbook for navigating membership challenges during market turbulence

Membership's Quarter: In Two Charts

Apr 1, 2025

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6 min read

Membership's Quarter: In Two Charts

Explore Q1 insights revealing the shift from monthly subscriptions to relationship-driven communities in two revealing charts.

Do membership results get worse over time?

Mar 25, 2025

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5 min read

Do membership results get worse over time?

Breaking down the hidden dynamics of membership performance

[Guide] How to Raise Your Membership Price

Mar 18, 2025

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6 min read

[Guide] How to Raise Your Membership Price

How to unlock the strategic art of membership pricing.

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